Frequently Asked Questions

How do I reserve a gecko?

Submit an inquiry through the contact form or email us directly. We will confirm availability and guide you through the reservation process. A 25% non-refundable deposit reserves your gecko.

What payment methods do you accept?

We accept PayPal, Venmo, and Zelle. Payment must be received and cleared before an animal is released for shipment or pickup.

How does shipping work?

We ship via FedEx Priority Overnight, Monday through Wednesday for delivery Tuesday through Thursday. Shipping is charged separately. We do not ship to Alaska or Hawaii. Weather holds may apply.

What ages do you sell geckos at?

We typically sell geckos once they are well-established and eating reliably. This is usually around 6-8 weeks of age or older, depending on the individual animal.

Other Ways to Reach Us

📧 info@shadowcrestexotics.com